HIPAA-aware · Vendor-neutral · Montana-based

Investment

$500 – $800/month

Essential (5 hrs/mo, solo practice) · more tiers below

Timeline

Ongoing

Minimum 3-month commitment

Deliverable

Monthly technology advisory

Vendor management support, priority issue response, and a quarterly strategic technology review

Overview

Running a private practice is a full-time job. Managing the technology that supports it should not be. PRACTICE|EDGE’s Fractional CTO Retainer for mental health practices provides a dedicated monthly engagement with a consultant who functions as your on-call technology partner—answering questions, managing vendors, anticipating problems, and ensuring your practice technology supports your clinical and business goals year-round.

Best Fit For

Mental health practitioners who have completed initial technology setup and want an experienced ongoing technology partner.

Why It Matters

5–20 hours

Dedicated advisory time each month, depending on tier

1 business day

Response time on priority email and phone support

Quarterly

Practice technology review with optimization recommendations

Technology problems in a mental health practice do not just cause administrative inconvenience—they can disrupt client care, delay billing, create HIPAA exposure, and consume the limited mental bandwidth of a sole practitioner.

Investment

Essential (5 hrs/mo, solo practice)$500 – $800/month
Growth (10 hrs/mo, growing practice)$900 – $1,400/month
Partnership (20 hrs/mo, group practice)$1,500 – $2,500/month

All pricing is inclusive of the complete service scope described above. Retainers begin with a signed service agreement and a minimum three-month commitment. Fees are billed monthly.

What’s Included

Dedicated monthly advisory hours (5–20 hours depending on tier)

Priority email and phone support—response within one business day

Monthly 30–60 minute strategy call to review technology performance and upcoming needs

Vendor management: liaison with practice management platform, telehealth vendors, and other technology providers

Show all the included items

New tool evaluation: structured recommendation when you are considering any new technology

Software update monitoring: proactive notification of platform changes affecting your workflow

HIPAA compliance monitoring: annual technology compliance check-in

Billing technology oversight: monitoring for claim submission issues, ERA enrollment problems, or payer portal changes

Quarterly practice technology review and optimization recommendations

Credentialing renewal reminders and support (for clients on insurance panels)

Not Included in this Service